Shipping policy

We process orders within 1–3 business days. Delivery times vary depending on the shipping method selected and your location. Once your order is shipped, you’ll receive a confirmation email with tracking information.

Please note: Delivery times are estimates and not guaranteed. We are not responsible for delays caused by carriers, weather, or other factors beyond our control.

If your package is marked as delivered but you haven’t received it, please contact the carrier directly. While we’ll do our best to assist, we cannot refund or replace items lost due to incorrect shipping information or confirmed deliveries.

For any questions, reach out to us at support@mercurybrands.co